The CSO-grade framework for agentic operating models — book overview + where to start on Substack
the "tool thinking vs agentic thinking" distinction is the right diagnosis. most pilots stall because nobody decided who owns the decision the agent is now making, not because the tool was wrong..
the "tool thinking vs agentic thinking" distinction is the right diagnosis. most pilots stall because nobody decided who owns the decision the agent is now making, not because the tool was wrong..